Vendor onboarding template: what a usable one contains, and what to strip out

A vendor onboarding template downloaded from a procurement blog is written for an organisation with a procurement function, and most firms do not have one. The useful version is four blocks long. This page sets out what those blocks contain, which of the enterprise sections to strip out and why, and how to size the result against the number of vendors you actually take on in a year.

Block one: who this vendor legally is

Legal entity name, trading name if different, address, and taxpayer identification details, which for a US vendor centre on Form W-9 and for a non-US one on the W-8 series. This block exists so that payments and year-end reporting are not built on a name somebody typed from an email signature, which is the origin of a surprising share of accounts payable problems.

Block two: the commercial terms

What you are buying, at what price and on what basis, payment terms, and how invoices should reach you. The template's job is to record what was agreed rather than to negotiate it, and the single most valuable line is the one specifying the invoice format, because the alternative is a first invoice that nobody can process.

Block three: the evidence you require

Insurance certificates, licences, certifications, security questionnaires if you ask for them. What your firm requires is your firm's decision; the template records that you asked, what arrived and when it expires, which is the part that gets forgotten and then matters.

Block four: what to strip out

Enterprise templates carry supplier scorecards, multi-stage approval matrices and diversity reporting sections. If you have no procurement function, none of those will be filled in, and unfilled sections train people to skim the whole document. Strip them and keep the four blocks that get completed.

Questions people ask about vendor onboarding template

How many vendors justify a template?

Enough that you cannot remember what you asked the last one. For most firms that is under ten a year.

Is a vendor onboarding template the same as a client one?

The identity and payment blocks are nearly identical, which is why most firms keep one form with a section that swaps rather than two documents.

What expires and needs watching?

Insurance certificates and licences, typically. Recording the expiry at onboarding is what turns that into a diary entry rather than a discovery.

Sources

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