Support
Support is a person who has run client onboarding, not a bot. Write what happened and what you expected; replies go out within one business day, usually sooner.
If Kickoffo Pro did not do what this site said it would, say so within 30 days of the charge and we refund it in full. The named channel above answers refund requests the same business day. Cancelling needs no message at all: your account ends the subscription itself, effective at the period end. Prefer email? hello@kickoffo.com reaches the same people.